Rochelle Ballard, Digital Resources Coordinator at Princeton University Library, and I gave a presentation at one of the IFLA satellite meetings in South Africa. The satellite meeting was ELECTRONIC RESOURCE MANAGEMENT SYSTEMS: A Solution with Its Own Challenges and our presentation was The Hidden Benefits of Implementing an Electronic Resources Management System.
A PDF file of the slides from our presentation can be downloaded here: http://jlangassociates.com/HiddenBenefits.pdf.
If you have questions or comments, please feel free to email me.
